Florida Public Utilities is proud to stand behind the values they work and live by. With a belief that a company is only as strong as their values Florida Public Utilities, works hard everyday to maintain their reputation. They believe that every decision they make has an impact on their customers, therefore they make sure they are going above and beyond expectations. They strive everyday to find improved solutions to constantly improve the service they provide to the community. In addition, it is that strong drive and determination that keeps them focused on how they can keep improving. Florida Public Utilities creates a personal connection with the people they serve. They want to make sure they feel like they are not just a customer, but part of a family. That is why they offer their customers bill pay options that work for the people and help them manage their accounts to fit their needs best.
Florida Public Utilities Bill Payment Options
One Time Payments: You can make a one-time payment with FPU without having to register for an online account. Making a one-time payment is easy and will only take a few minutes to complete. You can make this payment by using your checking/savings account, credit or debit cards. A processing fee will be applied when using this service. The fee is $3.50 for every $500.00. This service is not an option for those who have received a disconnection notice. You must call the office if you have received such notice to avoid your service being shut off. You can also make a onetime payment online as shown below.
Pay By Mail: Every month when you bill before you bill is due FPU will send out a statement to the service address. You will them be able to make your payment on your account. You can make your payments with the approved methods indicated on your statement. It is not recommended sending cash in the mail. Please be sure that if you have more than one energy account to make sure you send it to the appropriate P.O box location. For example, Propane goes to a different address than the natural gas and electric. Be sure to send you payments out with plenty of time in order to avoid any late fees or disconnections.
Mailing address for natural gas and electric is
Florida Public Utilities (FPU)
Post Office Box 2137
Salisbury, MD 21802
Pay by Phone: If you would like you can call the toll free number provided by FPU and make your payments over the phone. This service is available to you 24 hours a day 7 days a week. There is a processing fee applied to your payment when you decide to make a payment over the phone. The processing fee is $3.50 for every $500. If you bill is over $1,000 there will be a processing fee of $10.50 applied. If you need to take care of a payment over the phone, you may call 1-877-337-3145
Online Bill Manager: FPU offers you the option of signing up to use their online service. It is free and simple to enroll. With the Online Bill Manager, you are able to manage every aspect of your account in one simple location. You are able to view your current and past billing history, make payments to your account, sign up for Electronic Funds Transfer, Paperless Billing and so much more. Online Bill Manager puts you in complete control of your bill every month and you know exactly where you are. If you want to sign up for Online Bill Manager, you will need to have your account number and checking or savings account information handy.
Sign up For Online Bill Manager or Login to Online Bill Manager
Payment Centers: FPU is proud to provide you with several locations where you can pay your bill. These payment locations offer you convenience and a payment options that is free of service fees. Many of the locations offer extended hours including evenings and weekends that can better suit your busy schedule. By choosing to use one of the payment locations, you are able to make cash payments and your payment will be posted to your account within 48 hours. Please take note that many of the payment locations only accept cash credit/debit or money order.