City of Covina understand just how our busy lives can affect how we take care of day to day task. That is why they offer you two simple and easy bill payment options that will make it as easy as 1-2-3 to pay on your utility account. In this article we will discuss the options that they offer to you.
Global Water Fathom Covina Bill Pay Options
You can make your bill payment online, through the mail with City of Covina. With these two options you will find that bill payment has been simplified and there is no confusing decisions to make. You can choose to sign up for an online account.
When you sign up for an online account you will be able to view your billing history, current and past, make payments, sign up for paperless billing and even sign up for automatic bank drafts. If you want to sign up for ACH payments you can get the form here: covina.gwfathom.com. Sign up is easy and will only take a few minutes to complete. If you have already received your first bill you will be able to set up your account. You will need your customer account number and the last four digits of your phone number. If you already have an account you can sign in with the email address and password you set up. The online bill payment options give you complete control over your bill and you will no longer have to worry with when and how you are going to make your payment. You can even choose to Go Green with your bill. You will receive your bill through an email and will no longer receive a paper statement in the mail. To sign up for paperless billing you will need to log in to your account or create a new one if you have not already. If you want to log in or create an account you can do so by following this steps.
Will I receive a statement in the mail?
Yes, if you have not created an online account and signed up for paperless billing you will receive your bill in the mail at the service address. You can then return your check or money order payment to the address provided on your billing statement.
How can I contact Customer Service with my questions or concerns?
You have a couple of different options for contacting customer service. You can contact them through an online form or over the phone. If you are in need of immediate assistance, it may be faster for you to call them. If you need to call you can reach them Monday through Friday between the hours of 7:30 am and 5:30 pm The number you can call is 1-855-354-7579. To contact customer service through their online form you can click here: covina.gwfathom.com/Customer-Service-Contact. or
Covina City Hall
125 E. College Street
Covina, CA 91723-2199