HHGregg Bill Pay Options
Can I pay for my HHGregg Charge Account Online?
Yes, with HHGregg you will be able to open an online account where you can make payments on your card and manage all aspects of your account. When you sign up for an online account you will be directed to the GE Capital page. GE Capital manages your HHGregg Credit Card. With an online account you can make payments that will post the very day you make them, See all your account details, schedule future payment, sign up for autopay and enroll for E Billing. Sign up is easy and will only take a few minutes. You will need your account number, the last four digits of your social security number and your date of birth. If you would like to sign up for an online account you can register here.
If you already have an online account and would like to make a payment to your account you can sign in here.
How do I make a payment in the store?
You can visit any HHGregg retailer to make your payment. You may pay with cash or check when you pay in the store. All you need to do is take your bill to the customer service center in the store and they will assist you. If you need to find a retailer near you, click here.
Will they accept a payment over the phone?
Yes, you can make a payment over the phone. The friendly customer service representatives will be glad to assist you. You can reach them Monday through Friday from 7:30am to 12 midnight Monday through Friday, Saturday from 10:00am to 7:00pm . There are no Sunday hours as they are closed. To make a payment over the phone you can call 1-866-396-8254
Can I continue to pay my bill through the mail?
You sure can! Every month you will receive a billing statement in the mail. You will be able to return your check or money order payment in the pre-addressed envelope provided to you. It is not recommended to send cash in the mail. You will want to allow sufficient time for your payment to arrive to avoid any late fees. To make a payment in the mail you can send it to
Post Office Box 960061
Orlando, Florida 32896-0061
How Can I contact Customer Service?
If you have any questions regarding your HHGregg Credit Card account you can contact GE’s customer service at 866-396-8254.
GE Capital Retail Bank Hours are
- Monday through Friday from 7:30am to 12 Midnight
- Saturday from 10:00am to 7:00pm
- closed Sundays