Public Works Commission Bill Pay Options
If you have moved into the PWC’s service area and requested for a connection, you may want to know your options i paying their monthly bill. PWC offers the following methods of bill payment for its customers –
E-Bill: This is an online option provided by the company wherein you will receive your monthly bill in your email rather than in a paper form. The bill will be delivered to you in a secured pdf format with a link which you can visit to pay your bill amount electronically.
This is a free service and there is no registration fee required for this payment method. To sign up for this service, visit – http://www.faypwc.com/ebill_signup.aspx
Auto Draft: Under this payment plan, your monthly bill amount will be automatically debited to your bank account on the bill’s due date. You will receive your bill before the amount is deducted so that you can check for any inaccuracies. For customers looking for an absolutely hassle free payment system, this is your best option. To enroll, download the application form at http://www.faypwc.com/pdf/bank_draft.pdf
By Phone: Customers can also pay through phone if that is what they find convenient. To do so, just call 866-735-7743 and pay your bill using debit card or credit card. This service is offered by Western Union Speedpay and hence you will be charged a convenience fee of $3.50 per transaction.
Equal Payment Plan: In this payment system, you will be charged a fixed amount as your energy bill for every month. The amount is calculated after projecting your annual bill and then spreading it over many months. AT regular intervals, adjustments may be made to reflect your increase or decrease in usage. At the end, a settlement will be made depending on how much electricity you have consumed and how much money you have paid.
In Person: You can visit the PWC customer care at 955 Old Wilmington Road and pay your bill in cash, check or money order. The service will be available Monday to Friday between 08:30AM and 05:30PM. For people who may not be able to arrive during the working hours, they can use the night depository for payments. Plus, if there is a Western Union Branch near your home or workplace, you also have the freedom to pay your bills there. However, they will charge you a convenience fee for this service.
If you do not pay your bills by the due date, PWC will charge you a late payment fee at 10% of the past due amount with a minimum fine set at $10. If you paid through check and the check bounces due to insufficient funds in your bank account, then you will be charged a returned check fee of $25.
If you have any further questions with regard to billing or payment, contact the PWC customer care help line at 910-483-1382 for assistance or write them a mail at:
PO Box 1089
Fayetteville, NC 28302