How will I receive my Ozarka Bill?
Depending on the type of billing method you choose when you setup your account is how you will be billed. You will have the option to set up automatic payment, direct billing, paying online, or payments over the phone.
What Happens If I chose automatic payments?
If you chose to sign up for automatic payments your payment you will be able to have your payment deducted from your credit or debit card automatically. You will no longer need to worry about having to make your payments on time as it will be charged to your card on the billing date.
How do I mail my payments?
You can send your check or money order payment back to the address provided on the pre-addressed envelope provided with your statement each month. If you no longer have the address you can send it to:
Post Office Box 856680
Louisville, Kentucky 40285
What is the number I can call to make a payment?
If you have questions or concerns or would like to make a payment over the phone you can simply call 1-800-759-6358 The friendly customer service staff will be glad to assist you with all your needs or concerns.
How do I set up an online account?
With an online account you will have complete control. You will be able to make payments view your purchase histories and even sign up for paperless billing. If you are already a customer with an online account you can simply log in here: eservice.ozarkawater.com/login.
If you need to set up an account you can do so in just a few simple steps. You will need to provide your account number or email address along with a phone number and zip code. If you want to register for an online account you can follow this link to begin: eservice.ozarkawater.com/signin.
How do I contact Ozarka Direct?
If you have any questions or concerns you can fill out an online form and a representative will respond in a timely fashion. If you would like to fill out an online form you can do so by clicking here: eservice.ozarkawater.com/Contact.
If you chose to call them you can do so by calling 1-800-759-6358. You may also write them at
Nestlé Waters North America
6661 Dixie Hwy Suite 4
Louisville, KY 40258