The Kansas City Board of Public Utilities is a not-for-profit public utility that focuses on providing water and electricity to Kansas City. Currently, it serves an area of 130 square miles, supplying water to about 50,000 customers and proving electricity to 63,000 residents.
Kansas City Board of Public Utilities Bill Pay Options
If you have applied for a new service from Kansas City Board of Public Utilities, then you may want to know the different payment options available to you. The following are the various ways by which you can pay your bill –
Online: Customers can pay their bills over the internet by using the online payment facility provided by the company. To use this option, you must first register an online account and then you can start paying your bills.
If you already have an account, simply login to pay your bill and enjoy other online services.
You can use your credit card, checking account or savings account to pay your bills. This service will be available 24 hours a day, 7 days a week, 365 days a year. A convenience fee of $3 will be charged for using the service. If you travel a lot and don’t have much free time, then this is the payment solution for you. To set up an account, visit – https://www.billerportal.com/ebpp/BPU
Phone: You can pay your monthly bills over the phone. Just call 1-888-299-3321 and follow the voice instructions. You can pay for your bills using either your credit card or bank account. There will be service charge of $3.00 per transaction. This payment solution is best suited for those who are not comfortable with making online payments.
By Mail: Pay your energy bills the traditional way. Mail your checks or money orders together with the top portion of the bill to –
Kansas City Board of Public Utilities,
PO Box 219661,
Kansas City, MO 64121-9661.
Remember to mail only through the return envelope that accompanies your monthly bill.
Automatic Withdrawal: In this plan, your bill amount will be debited from your savings account or checking account automatically month after month. Like the online payment solution, this is a very good option for busy people.
In Person: You can either pay at the company office in Minnesota Avenue or use any branch of the following banks – Bank Midwest, Douglas, Brotherhood, First State, Mercantile, Industrial, Security and United Missouri
If you think that you may not be able to pay your bill on time, you can call customer service and request for a 5 day extension. If you fail to pay clear your bill even by the new extended due date, you will be charged a late payment fee. You can also request for a payment plan to be set up if things are going tough for you financially. The payment plan will allow you to pay your dues in small installments. You can also check out energy assistance programs like LIHEAP. If you qualify, LIHEAP can help you in paying your energy bills so that your service is not shut down.
For any further questions on any issue, you can contact the customer service number at 573-9190