Chase Bill Pay Options
Payments Online: If you have an online account with Chase you will be able to make your payments online. When you choose to make your payment online with Chase you can rest assured that you are making your payment using the safest method possible. If you are new to Chase online you will need to provide your social security number, banking or credit/debit card information and an email or phone number that you provided when you applied with Chase. If you need to sign up with Chase Online you can follow this steps:
chaseonline.chase.com to do so now. If you already have an online account then you can just login to your account: www.chase.com/credit-cards/PayBill and make your payments in just a few minutes.
Payments made before 8:00 in the evening will be posted and credited the same business day. Any payments made after 8:00 p.m will be posted and credited the next business day.
Automated Telephone Payments: If you want you can call a toll-free number provided by Chase to make you payment over the phone. This automated telephone service will walk you through the payment process. You will want to be sure to have your credit card/account number ready and your payment method for faster processing. To make a payment over the phone you can call 800-436-7958 Payments made before 8p.m. will be posted the same business day and after 8p.m. the next business day.
Calling Customer Service: If you would like to speak with a customer service representative Chase would love to hear from you. You can call the number twenty four hours a day. Chase even allows you to call collect if you are calling from outside of the US. Once again, payments made before 8 p.m. will be posted the same business day and after 8 p.m. to midnight the next business day. To speak with a customer service representative and you are within the U.S you can call 1-800-432-3117. Outside the US can call 1-800-432-3117
Visit A Chase Branch: You can visit any of the Chase locations if you wish to make a payment in person. For a list of locations you may visit this page.
Sending Your Payments By Mail: Every month before your bill is due Chase will send you a statement. You will be provided with a pre-addressed envelope to return your payments to the processing center. Please be sure to write your account number on the memo section of the check. If you have lost your pre-addressed envelope you can mail your payment to:
Cardmember Services
Post Office Box No 94014
Palatine, Illinois
60094-4014
Western Union Payments: Making payments through Western Union can take up to seven days to show up on your account. However if you choose to use Western Union as a payment method you will need to use the city code WALNUT