DPI Energy aims at delivering to its customers many innovative products and solutions. One of the most attractive features of the service is the concept of Free Sundays. DPI Energy rewards its customers by offering plans in which there is a day of free electricity supply based on the usage. The day is decided depending on the usage per family and the day where the electricity usage is the most is usually picked as the free day. In most cases this is a Sunday. There are other innovative plans such as Half Nights Half Weekends, Smart use 60% off Evenings, Nights and Morning, etc. and all these plans vary based on your location and the usage. The complete list of plans and the tariffs are available on the website www.dpienergy.com.
Subscription Plans
To complement the many smart tariffs and plans that are offered to you as customers, DPI Energy also has made available Smart Pre-Pay schemes. For those of you who own a Smart meter, which capture your energy consumption at regular 15 min intervals, then you can opt for the pre-paid service accordingly. You get to decide how much electricity you want to pay up front and use. The Smart Pre-Pay plans start from as low as $49 and based on your consumption and tariff, the amount would be debited accordingly. The company also notifies you through messages and email whenever your balance is low, so that you can recharge your service and avoid unexpected loss of electricity.
DPI ENERGY BILL PAY PLANS
Online Payments – In addition to the smart prepaid way making payments, you can also pay your bills for your monthly postpaid service by three different means. By visiting the website www.dpienergy.com you can register for an online account using your customer identification number or account number.
Here you will be able to access all your current and previous bills and keep a track of your electricity usage. Payment can be made online by using your credit card or debit card or by linking your bank checking account.
A one-time setup of the card or account details enables you to make payments subsequently with just a few clicks. The online account also allows you to keep yourself up to date about the latest promotions as well.
Payment By Phone: For those of you who prefer to make the payment via phone you can reach out to the customer service desk at 855-TRU-SMART and select Option 3. Here you can provide your card details or bank details and make the payment.
Pay In Person: Payment of your bills can also be made by visiting any of the 1800 locations which are authorized by the company. These locations such as Fidelity Express, ACE Cash Express etc. accept your payments by cards or check. You can find the location closest to you by logging in to the company website.
Pay by mail: For customers that want to send their payment via mail cna send it to the address below.
TruSmart Energy
3100 Richmond Ave, Suite 405
Houston, TX 77098