You will more than likely have already been notified that Permanent General is now known as The General. This can make it difficult for new and old customers alike who are looking for contact information online. This new name has taken effect from January of 2013 so that both Permanent general and its associated companies are all known by the same name. Permanent General Bill pay options still remain the same; the options to pay are online by card, e-check, and automatic bank transfer or over the telephone.
Pay your bill Online: Using the Permanent General Bill pay online option is the most favored method of payment because it allows people to pay their bills at a time that suits them most. This method is available at all times throughout the year so those that don’t have time to make a call during office hours can still make their payments when they are due. There are a few ways that you can make an online payment, with the most common one off method being via debit/credit card.
If you want to use the online service to pay you will need to sign up for an online account. You can do so here: www.thegeneral.com/register.
To enable you to sign up you will need to ensure you have your policy number to hand which can be found on the original paperwork and other correspondence. Once set up you will have the option to use your policy number or registered email to sign in. You can sign into your account here: www.thegeneral.com/mypolicy.
Once signed in go to the payments page and choose the method of payment that suits you best and follow the on screen instructions to complete the transaction.
Pay by e-check: If you prefer, you can use the Permanent General Bill pay e-check option. This involves making a one off payment from your bank account to them rather than entering debit/credit details. These details will not be kept so will need to be entered each time you wish to make a payment this way.
Pay by mail: Customers can make payments via mail, whereby they can send either checks or money orders to the address below.
P.O. Box 305076.
Automatic Bank Transfer: With so many bills to remember in the modern world it can be easy to forget payment dates if they are not the same. This is where automatic bank transfers can be useful Customers give permission for the agreed sum to be taken from their account on a monthly basis for as long as the policy is needed. It only needs to be done once but can be cancelled at any time. This method suits those who get paid regularly on the same date each month and customers are free to choose which day of the month the money is taken.
Pay by phone: The final method of payment is to call the office and speak to a member of staff. You can do this by calling 1-866-519-7422. You should have your policy number and payment method to hand to make this process as fast as possible. You can use your credit/debit card or set up an automatic bank transfer using this method.