Louisville Gas and Electric Company Bill Payment Options

Louisville Gas and Electric logo

Louisville Gas and Electric Company (LG&E) is an energy utility based in Louisville, Kentucky. LG&E has a service area of approximately 700 square miles and supplies electricity to more than 394,000 customers while also providing natural gas to around 319,000 customers in the region.

Louisville Gas & Electric Company (LG&E) Bill Pay Options

Louisville Gas and electric offers the following payment options for its customers

Online: Pay online by using the web based payment facility offered by the company. After you register for an account, you can start paying your bills by using your credit card, debit card or e-checks.

Louisville Gas & Electric Company (LG&E) Bill Pay

Accepted cards include Discover, VISA, MasterCard and American express. There is no service charge if you pay by e-checks. If you pay by debit or credit cards, you will be charged a convenience fee of $1.49. To register, visit – https://my.lge-ku.com/logon/logonServlet?redirectURL=%2Fcs%2Flogon.sap

Louisville Gas & Electric Company (LG&E) Bill Pay register

PayPal: If you have a PayPal account, you can also use it to pay your bill. Once you choose to pay, you will be taken over to the PayPal page where your payment will be processed. A $1.49 service fee will be charged

Auto Pay: Using Auto Pay, your monthly bill amount is automatically debited to your bank account. This is a very easy option that requires only the initial effort to authorizing the company to deduct from your account. After that, you never have to worry about paying your bill on time. You will receive your monthly bill before the amount is deducted

Budget Payment Plan: Under this option, you will be paying nearly the same amount each month as your energy expenses. This is a 12 month plan wherein you will pay a fixed amount for 11 months and on the 12th month, you will either make up for any excess usage or the company will credit you for any excess payments made by you.

By Phone: Do you want to pay by phone? Just call the customer service at 502-589-1444 and pay your bill using your credit card, debit card or e-check. A processing fee of $1.49 per transaction will be charged.

By Mail: Send your payments together with the bill stub to –

PO Box 9001960,
Louisville, KY 40290-1960

In Person: Walk into the customer care office and pay your bill in cash, money order, check or cashier’s check at – 701 South Ninth St., Louisville, KY 40203. Alternatively, you can also pay at an of the authorized payment centers. To find a pay center near you, visit – http://lge-ku.com/rsc/lge/aps_locations.asp

If you fail to make your payments on the due date, LG&E will charge you a late payment fee at 5% of your bill amount. And if you paid your bill through check, make sure than your bank account does have enough funds. because if the check bounces, then you will be liable to pay $10 for the returned check.

If you need any clarification regarding billing or payment matters, you can contact LG&E’s customer care help line at 502-589-1444