Johnson City Power Board Company Bill Pay Options
The following are the various bill payment options available to a customer –
Online: Pay your bills online through SmartHub- the online payment facility offered by Johnson City Power Board. Once you register for SmartHub, you will not only be able to pay your bills, but you can view your billing history, power usage in graph format and calculate bill amounts by monitoring your usage after logging in.
You can pay your bill by using your credit card, debit card or e-check. Accepted cards include MasterCard, VISA and Discover. You can only pay $1000/month using your credit card. If you bill exceeds that limit, you will have to pay the remaining amount using e-check. You can register for SmartHub at the website’s sign up page.
Bank Draft: If you are looking for a “set-it-and-forget-it” payment system, this is it. Under this option, you will have to authorize the company to deduct your monthly bill amount from your bank account and that it! You will never have to go through the monthly hassles of making your payment. Plus, the system also ensure that you are never late in your bill payment, thus avoiding you any late payment charges. You will receive your bill before your account is drafted so that you can check it for its correctness.
By Mail: Customers can also send their payment via the address below. Only Checks and money orders are accepted via this method.
Johnson City Power Board
2600 Boones Creek Rd.
Johnson City, TN 37605
Budget Billing: This option is best suited if you run your household on a strict budget. Under this plan, your monthly bills will remain fairly constant. You can choose from two options – a Fixed Budget plan which will have a settlement month when you will have to make up for any extra electricity you may have used and a Rolling Budget Plan which will not have a settlement month. To be eligible for Budget billing, your account must be in zero balance. And if you have lived at you current residence for 12 months or more, it will be considered a plus point.
By Phone: If you want to pay through phone, the company also provides you that service, Just call the Automated System at 423-952-5272, choose option 2 when prompted and follow the instructions.
Payment Locations: You can also pay your bills at JCPB office or any local branch of Bank of Tennessee, Carter County Bank, First Tennessee Bank or Johnson City Federal Credit Union.
If you do not pay your bills on time, then Johnson City Power Board will charge a Late payment Fee of 5% for the first $1000 owed and 1.5% for any amount above $1000. If you know that you may not be able to pay your bill on the due date, you can request the company to offer you a flexible due date. With this option, you can change your monthly due date according to suit your cash flow.
If you have any questions with regard to payments, billing or other issues, you can contact the Johnson City Power Board customer help line at 423-282-5272 or email them at [email protected]