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Shell Bill Payment Methods

Shell logoWith Shell credit cards you will find that you have several options for making payments on your account each month. Each Shell Card has several different ways in which you can make your payments that will save you time and money. If you decide to sign up for an online account you will find that making payments to your account has never been easier and you will no longer have to worry about wasting time finding out where you will make those payments.

Shell Bill Payment Options

Online account: When you sign up for an online account you will find that you can stop wasting precious time and money. Paying online gives you the ability to see when your payments are due or available for viewing. View your statements and see pending charges, make payments to your Shell Card, and even contact customers support if needed. Your shell online account is secure and you will never have to worry about the safety of your information. You also have the options with an online account to even sign up for paperless billing. Paperless billing is a even more secure way to protect your identity. You will no longer have to worry about your personal information just floating around. If you have more than one Shell card you are able to manage all of your account in one convenient location. If you want to use your online account you must first register for an account. If you are interested in signing up for an online account you can do so by visiting the website and signing up.

Shell Bill Payment register

If you already have a Shell Online account you can sign in here: www.accountonline.com/RegisterSHEL. For the Shell MasterCard, you must login on a different site. You can Login to you Shell MasterCard Here: accountonline.com/LoginSHELLCREDITCARD

Shell Bill Payment

Paying Over The Phone: If you would like to make a payment over the phone you have the option to do so. However, for each different Shell Card, there are different phone numbers for you to call. You will find a list below for each card.

  • Shell Saver Card: 877-278-0038
  • Shell Card: 800-331-3703
  • Shell MasterCard: 866-743-5562

Making Your Payments Through The Mail: You can always return your payments through the mail. You will receive your statement about two weeks before your payments are due. This will allow you plenty of time to review your billing statement to make sure you have no questions or concerns. When your statement arrives you will have a pre-addressed envelope with it. You can then return your check or money order payment with the statement. Be sure not to send cash in the mail and allow sufficient time for your payment to arrive in the billing office to avoid any late fees or penalties.

You can mail your Shell Card Payment to:

Shell Card Payment Processing
Post Office Box 183018
Columbus, Ohio 43218-3018

For The Shell MasterCard You can mail it to:

CitiCorp Data Services
Attn: Payment Mail Opening
111 Sylvan Avenue
Englewood Cliffs, New Jersey 07632
Contacting Customer Service

If you have any questions or concerns you can always contact a customer service representative. They will be glad to assist you with any concerns you may have regarding your account and can also help you with your online account set up. If want you connect with a customer service representative call 888-467-4355. You may also find answers to questions you may have on the FAQ page.

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