Alabama Power Bill Pay – Alabama, AL

Alabama Power is an electric utility company catering to 1.4 million electricity consumers in the southern parts of the United States. The company is generating power for two-thirds of the Alabama State. The company directly falls under the Southern Company, which is one of the biggest electricity, providing Group of Companies in the United States. The Alabama Power is an investor owned company operating on a number of lakes, including Tallapoosa, Coosa and Black Warrior rivers to produce hydroelectric power for its consumers. The company also owns a number of coal, oil, natural gas, nuclear and cogeneration plants in the Alabama state as well.

Alabama Power Credit Card Payment Options

Alabama Power is a company ensuring its consumer’s convenience in terms of bill payments and customer service whenever required. The company is offering a number of payment options which are mentioned below and can be used by any resident utilizing the company’s power:

Telephonic Payment: Consumers of the Alabama Power utility can call the company’s customer support numbers for their bill payments. This facility is fast and secure. It requires a consumer to have a credit card number so that the customer support agent can charge the bill over the phone. The payment goes through instantly hence allowing consumers the comfort of paying their bills from home. The number to use for Alabama Power’s customer support is 1-800-835-2702. Consumers are charged a fee of $3.60 for this service.

Electronic Payment Online: Alabama uses a portal called BillMatrix Corporation for online bill payments. It is a specialized bill payment portal designed for the Albama Power consumers. It requires users to log in and monitor their bill history along with managing their payment modes online.

Users can use the “My Account” facility available on the website to access this portal and pay their bills online. In order to access the login page, click here: https://customerservice.southerncompany.com. The portal also mentions to have a copy of the consumer’s electric bill in hand while logging in to the system. If you do not have an account, one can register as shown.

Physical Payments: Consumers of the Alabama power can also pay their bills physically by reaching out to the authorized locations or Alabama Power offices provided on the Alabama power website. The website indicates that consumers can go to these authorized locations and offices to make payments showing their bills and their personal details. These locations can be viewed on this page: customerservice.southerncompany.com/locations

Mobile Payments: The Alabama power company has also provided a mobile website for users who wish to use their mobile phones to make bill payments. The mobile website, in addition to bill payments, also allow users to report power outages, report complaints and monitor their billing information online. Users prefer this method because bill payments can be done from their handheld devices from any location and only require a smartphone.

Postal Payments: Being one of the traditional methods of paying bills, consumers feel that postal payments are the most secure form of payments. Consumers just need to send a check of the amount they are billed for a month by the company before the due date and can consider the bill paid. Postal charges and postage stamp charges need to be taken care of by the consumers.